It’s a leave your tie at home day!

Most mornings I don my suit and tie and I look forward to playing my part in an effective and professional organisation delivering a huge number and breadth of services to the citizens of Birmingham. I am proud of the role I play in the design and operation of this important endeavour, but, every now […]

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Prototyping: Build, Test (Crash or Rise), Learn, Repeat*

How many of us regret the time when we were 10 years old, carefree and willing to try any new experiences? (especially the most irresponsible ones.) I have to be honest with you, as a passionate service designer, I wish sometimes I had Benjamin Button’s case. I don’t really regret the hours confined in my […]

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Join the Party!

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48 hours!?!?! – We Pop Up: The Story of the Pop Up Agency

How much can you achieve in 48 hours? With our Jamming experience we can tell you that you would be surprised. But you dont have to take our word for it, we are not the only ones leading 48 hour design processes. The Pop Up Agency is a London based design agency that challenges traditional […]

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This Is Why We Jam! 10 Reasons from across the globe

There is a whole community out there, across the globe coming together to Jam. They are learning the principles of Service Design and applying them to find innovative solutions to BIG problems. The challenge: 48 hours to change the world. Although this seems like a massive challenge you would be amazed at what can be […]

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